GENERAL TERMS AND CONDITIONS FOR USE OF THE SERVICES PROVIDED THROUGH THE FLY 4 DRIVE PLATFORM,
OWNED BY FLY 4 DRIVE LTD
Last updated on 11/24/2021
INTRODUCTION
Thank you for visiting the FLY 4 DRIVE online platform and using the travel services offered through it. The administrator of the platform is FLY 4 DRIVE LTD., Registered in the Commercial Register of the Registry Agency at the Ministry of Justice of the Republic of Bulgaria with UIC 205988087, with registered office and address of management in the Republic of Bulgaria, Burgas, PC 8000, 1 VARDAR Street.
The online platform “FLY 4 DRIVE” can be accessed through any of the following domains: www.fly4drive.com, www.fly4drive.bg
These General Terms and Conditions govern the relationship between FLY 4 DRIVE Ltd. and users of the online platform “FLY 4 DRIVE” in connection with the use of the platform and the services provided through it, as well as the resulting rights and obligations between the parties.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SERVICES.
YOUR ACCESS AND USE OF THE SERVICES IS CONDITIONED BY YOUR ACCEPTANCE AND COMPLIANCE WITH THESE GENERAL TERMS.
These Terms of Use affect your legal rights and obligations. If you do not agree to be bound by these Terms and Conditions, please do not log in or use the Services.
By accessing or using the Services, in any way, you agree that you have read, understood and agree to be bound by these Terms and Conditions. Any participation in the Services will constitute acceptance of these Terms and Conditions.
By accessing the Services, you agree to abide by these Terms and Conditions.
These General Terms and Conditions may be updated by ID BULGARIA EOOD at any time only at its discretion. You are solely responsible for periodically reviewing these Terms and Conditions. If you do not agree with any of the terms or conditions of these Terms and Conditions, with any guidelines or with any subsequent changes thereto, or become dissatisfied with the FLY 4 DRIVE online platform in any way, your only choice is immediately stop using our Services.
If you have any questions about the General Terms and Conditions, please contact us at the following e-mail address: office@fly4drive.com
THE SERVICES
It is of paramount importance to us that the users of our online platform “FLY 4 DRIVE” plan their trip easily, quickly, cheaply and safely.
The services provided by FLY 4 DRIVE Ltd. include the provision of a technology platform (website and mobile applications) that allows users to purchase travel services provided by third party service providers, and may include: hotel reservations, travel packages, additional organized events, attractions and accompanying tourist services, purchase of plane tickets, organization of transport and others.
In the platform “FLY 4 DRIVE” FLY 4 DRIVE Ltd. operates in two qualities. First of all, the company publishes all its and / or partner tourist offers in its electronic platform, with guiding conditions, rights and obligations under these General Terms and Conditions, acting in its capacity as a tour operator. In these cases FLY 4 DRIVE Ltd. is a party to the contract with the consumer. These General Terms and Conditions and the special conditions of the specific offer apply to them. Secondly, FLY 4 DRIVE Ltd. also acts as an intermediary between the consumer and our trusted partners. FLY 4 DRIVE Ltd. is not a party to these contracts and has no obligations in connection with them, for which by accepting these General Terms and Conditions, users declare that they are notified and agree. In these cases, the parties should comply with these General Terms and Conditions, as they regulate the rules for using the “FLY 4 DRIVE” platform.
To avoid any doubts, FLY 4 DRIVE Ltd. declares, and consumers agree that these General Terms and Conditions regulate the relations for the reservation and purchase of tourist services. The conditions for using the respective tourist service (cancellation, fees for changing the reservation, allowed luggage, etc.) are regulated by the specific conditions of the tariff of the respective tourist service provider, therefore its acceptance by the consumer is a mandatory condition for the purchase of plane ticket, hotel reservation or other tourist service.
With the order and the payment of the price the consumer concludes a contract for distance selling in the sense of art. 45 et seq. Of the Consumer Protection Act. The distance selling contract through which the user purchases a service using the “FLY 4 DRIVE” platform is different from these General Terms and Conditions, and when making an electronic statement for concluding a sales contract, the user agrees as with these General Terms and Conditions, as well as with the content of the distance sales contract, providing for advance payment, available in a prominent place in the offer.
Additional conditions may apply to some services, such as an event, activity, or promotion policy. You will be notified of such additional terms when using the relevant services. The Additional Terms act in conjunction with and will be deemed to be part of these General Terms and Conditions for the purposes of providing the relevant service. The Additional Terms will take precedence over these General Terms in the event of a conflict between the provisions regarding the relevant services.
Some of the services offered through FLY 4 DRIVE Ltd. may be subject to regulation by the competent state or local authorities. Unless otherwise explicitly stated and communicated to users, FLY 4 DRIVE Ltd. does not personally provide the services offered through the “FLY 4 DRIVE” platform. The persons who provide the services are fully responsible for their provision, including the possession of any necessary registrations, permits, etc. in connection with the provision of services.
For the purposes of these General Terms and Conditions, a “Service Provider” is a natural or legal person who, by occupation, provides the service subject to a published offer.
RULES FOR USE OF THE SERVICES
To use the Services, you must be at least 18 years of age (or the age of majority in your jurisdiction, in the event of later coming of age) and be able to enter into contracts under the law of your country of residence. The user confirms that he is capable and that there are no obstacles to assume contractual obligations.
If you accept these General Terms and Conditions and use the Services on behalf of a legal entity, then you declare and warrant that you are authorized to do so.
The use of the Services by a person who does not meet the above requirements is in violation of these General Terms and Conditions and constitutes concealment of important information and misleading of FLY 4 DRIVE LTD. In this case, FLY 4 DRIVE Ltd. is not responsible for any circumstances or events that have occurred as a result of this misleading by the user.
Pre-creation of a user profile is not required to request a service. You may also use the Services as a “guest”. However, creating your personal profile will provide you with the ability to use additional features, such as shopping history, the ability to post user content, and take advantage of certain benefits, such as participating in promotional programs and more.
You assume financial responsibility for all transactions made through the system on your behalf or from your account.
You agree to comply with all applicable regulations when using the Services and may use the Services only for purposes permitted by law. The User undertakes to use the Services in a manner consistent with the General Terms and Conditions of the tourist service provider, as well as to avoid any illegal actions.
Unless otherwise expressly agreed in an additional agreement between you and FLY 4 DRIVE LTD, the Services are provided exclusively for personal non-commercial use. You are not allowed to resell, copy, download, use spyware or tracking programs (so-called spider and scrape programs), publish or reproduce any information about the content, offers or services offered and available on our platform for any commercial or competitive action or purpose.
FLY 4 DRIVE Ltd. reserves the right to refuse access to the Services to anyone for any reason and at any time.
The collection and use of personal information by us in connection with the Services is subject to the Privacy and Cookies Policy, which is available at the following address: https://www.FLY 4 DRIVE / en / Cookie_GDPR
USER PROFILE
To register a user profile, you need to enter an up-to-date email address and create a password. Your account also contains information about your names, date of birth, address, phone number and preferred way of communicating with you.
You agree to provide true, correct, complete and accurate information in your account and to keep it up to date. Violation of this policy, including the possession of an expired or invalid payment method, may result in the inability to use the Services or the termination of the contract of FLY 4 DRIVE LTD with you. You are responsible for all actions performed through your account and agree to maintain security and keep your username and password confidential at all times. We will not be liable for any loss or damage resulting from non-compliance with the above. You must immediately notify FLY 4 DRIVE LTD of any breach of security or unauthorized use of your account.
Unless otherwise permitted in writing by FLY 4 DRIVE LTD, you have the right to have only one profile. FLY 4 DRIVE Ltd. prohibits any misuse of usernames, including, but not limited to: registration of more than one personal account; registering accounts to sell those accounts or preventing others from using those usernames.
You must be given prior permission to create a profile for anyone other than yourself. You may not transfer your account to another person. In some cases, you may be asked to identify yourself to use the Services, and you agree that you may be denied access to them if you fail to prove your identity.
You may not authorize third parties to use your account or allow persons under the age of 18 to use the services of third party service providers unless you accompany them personally.
With account registration, we may need to provide you with certain messages, such as service messages and administrative messages. These messages are considered part of the Services and your account and you will not be able to refuse to receive them.
In the event of any breach of these Terms and Conditions, we may, in our sole discretion, temporarily limit the ability of your account to use our Services. FLY 4 DRIVE Ltd. has no obligation to give you notice and the restriction may be imposed with immediate effect. In this case, the user is not allowed to use the platform under another name or through another user.
You can delete your profile at any time by following the instructions on the FLY 4 DRIVE platform.
GENERAL RULES FOR RESERVATION OF A TOURIST SERVICE
The user has the opportunity to choose their travel service from our special offers on the platform or using the online search system. In the online search system, the user must enter data for destination, dates of check-in and check-out, as well as nationality. In order for the search to be performed correctly, the data should be entered in Latin and by using the set drop-down menu.
When booking a travel service on your part, whether as a guest or through a created user profile, it is necessary to provide us with both your personal data and data about the persons traveling with you, including: names, gender, email address, telephone number , date of birth, geo-location (address), nationality. When booking a plane ticket, data on the number of the identity document (identity card or passport), its validity and country of issue are also collected. A reservation could also be made on behalf of a legal entity, in which case the information required is as follows: company name, country, address of management, e-mail address, telephone number, UIC and possibly VAT ID. In case you cannot enter some of the data, please contact us.
The user undertakes to enter complete, accurate and true personal information. The user has no right to make a reservation under a false or someone else’s name and to make payments for services with a fake or someone else’s bank card, as well as to suspend bank card payments authorized by him for services already purchased by him, for which FLY 4 DRIVE Ltd. has issued the relevant airline tickets and / or vouchers.
The user is fully responsible for the data provided by him in the reservation form and search systems including, but not limited to, the entered destinations, start and end date of the trip, date of check-in and check-out, choice of hotel and carrier, price, details of the travelers and the payer, the number of adults and children, their agreement with the terms of the offer, their agreement with the general terms and conditions of the supplier. It is the responsibility of the user to check their reservation and make sure that all details are correct. Payment of the price of the respective service is also considered as confirmation of all data entered by the user, as well as for giving consent to these General Terms and Conditions, the terms of the specific offer and the general terms and conditions of the provider of the respective travel service.
The user who made the reservation represents the interests of all tourists, whose names appear on the reservation form, and is responsible for their personal data, as well as for the fulfillment of all obligations under the contract.
FLY 4 DRIVE Ltd. is not responsible for providing incorrect data about the email address by the user or in case of inability of the user to access his e-mail.
The reservation is considered valid after filling in the reservation form and advance payment of the agreed price (by making a deposit or full payment depending on the offer). FLY 4 DRIVE Ltd. processes the order, and the reservation is considered accepted by generating a reservation code. FLY 4 DRIVE Ltd. warns that when using the system “FLY 4 DRIVE”, the risk of incomplete reservation is entirely at the expense of the user.
With the purchase of a tourist service and the payment of the price the consumer concludes contract with FLY 4 DRIVE LTD or a respective provider for the purchase of a certain service by voucher and / or electronic ticket. When FLY 4 DRIVE Ltd. is only a representative and is not a party to this contract, the received voucher is issued by a third party and it is responsible for the performance of its contract with the consumer.
The tourist voucher is a document under a report, certifying the existence of a contract between the tour operator and the consumer in the capacity of a traveler in connection with a contract for a tourist package or the sale of basic and / or additional tourist service (s). The tourist voucher is issued as an electronic document within the meaning of the Electronic Document and Electronic Certification Services Act, being created automatically by the tour operator’s reservation system after successful acceptance of the tour operator’s conditions for the specific offer, payment and provision of all necessary data for the respective tourist service. , and is sent to the e-mail address specified by the user. In order to receive the e-travel voucher, the user needs to confirm its receipt by means of a return message with a notification of receipt of the e-mail with an attached voucher in his e-mail. In order to guarantee the authenticity of the origin and the integrity of the content of the electronic tourist voucher, the tour operator – issuer of the voucher, creates appropriate protection of the file against changes.
In order to prevent possible misunderstandings, please note that these General Terms and Conditions govern relations for the reservation of tourist services through the “FLY 4 DRIVE” platform. The conditions for using the respective tourist service, including the conditions for changing the reservation and cancellation, are regulated by the specific conditions of the respective tourist service provider, therefore its acceptance by the consumer is a mandatory condition for purchasing a plane ticket, hotel reservation or other tourist service. service. Before making a reservation, please read carefully the relevant offer and / or general conditions of the service provider. In case you do not accept the terms of the respective offer and / or the general terms and conditions of the service provider, please immediately cancel the reservation started by you and check the terms of the other offers and other service providers. Upon completion of the reservation, you declare that you have read, understood and agreed with the relevant offer and / or general conditions of the service provider.
Prior to the reservation FLY 4 DRIVE Ltd. provides the user with the standard form applicable to the respective service for providing information according to the Tourism Act, as well as the pre-contractual information specified in Art. 82, para. 1 of the Tourism Act, insofar as this information is applicable to the respective service.
The user is fully financially responsible for the use of the online platform “FLY 4 DRIVE” and the costs arising from the reservation and purchase of the services offered.
After payment (in part or in full) of the relevant reservation (tourist service), it is binding on the parties. All conditions for change and cancellation of the reservation come into force.
FLY 4 DRIVE Ltd. is bound by the offers of the platform “FLY 4 DRIVE” until the exhaustion of the provided places for registration or until the occurrence of other conditions explicitly provided in the offer, such as a deadline.
FLY 4 DRIVE Ltd. warns that if the user does not confirm in the current session his chosen travel service, then FLY 4 DRIVE Ltd. does not guarantee that in a subsequent search the service will be available or that it can be booked at the same price.
In case the payment cannot be made due to lack of sufficient funds to cover the transaction costs or due to any other restrictions, such as exhaustion of the daily, weekly or monthly limit, the reservation will not be completed and FLY 4 DRIVE Ltd. is not responsible for non-performance of the service or for subsequent changes in its price.
Please note that a booking for a travel service that requires a full or partial prepayment may be canceled without notice if the consumer does not make payments within the set time limits and the remaining amount cannot be collected in full on the relevant due date. In this case FLY 4 DRIVE Ltd. has the right to unilaterally terminate the contract for booking a tourist service, as well as to keep the deposit paid so far.
If for some reason an offer is not made due to reasons for which the consumer is not responsible, he receives the amount paid back. In case the originally requested reservation cannot be confirmed, FLY 4 DRIVE Ltd. can offer the user other options. If the consumer does not accept the other options, he is entitled to a refund of the paid deposit.
FLY 4 DRIVE Ltd. reserves the right to refuse a received, confirmed and paid reservation in case of extraordinary circumstances, of which the consumer will be notified in due time. Reasons for rejecting or canceling a reservation may include, but are not limited to: request from the service provider, force majeure, legal restrictions, suspicious reservations, actual or suspected resale of services, breach of terms of use, presentation of misleading or false information, refusal to provide information, problems with a payment instrument, inappropriate behavior, threats, insults, communication problems. Please note that alleged group bookings may also be rejected or canceled, as most travel service providers have certain group booking procedures. We may also cancel or reject your reservation if it is affected by an obvious error, regardless of its origin, which any reasonable person will not consider normal, such as an error regarding the price, the terms of the offer, etc. The user will be notified by e-mail to correct the obvious error, and if necessary we will refund part or all of the amount paid.
HOTEL RESERVATIONS
When booking for hotel accommodation, the user will be provided with a voucher for accommodation. The voucher confirms and guarantees the reservation and must be printed and presented to the hotel staff upon check-in at the hotel.
The voucher contains information about: number and date of issue; the company of the tour operator – issuer of the voucher; registration number of the tour operator’s registration certificate; names of tourists; the prepaid basic and / or additional service or a list of the prepaid services included in the tourist package; the date for performance of the service or the dates for performance of the first and last service included in the tourist package; the contractors for the performance of the service; term and method of payment; the name of the employee of the tour operator – the issuer of the voucher.
The final price of the service is the price indicated for the respective offer. The user does not owe a commission to FLY 4 DRIVE Ltd. for the service of issuing hotel vouchers. Fly 4 DRIVE Ltd. issues an invoice for the amount paid by you.
The categorization of the tourist sites for accommodation are according to the legislative peculiarities of the respective country. Information on the facilities and services offered by each hotel is provided by the hotels themselves. FLY 4 DRIVE Ltd. advises the user to get acquainted with information about the hotel he has booked, such as time of check-in and check-out, address, necessary documents for accommodation and others that he needs in order to use the service.
In case you use additional services during your stay, which are not mentioned in the description of the selected offer, they should be paid by you on the spot at the hotel.
Changes, including cancellation of an already issued hotel reservation, can be made only if this possibility is provided in the general conditions of the service provider. Please note that if such changes are possible, they may involve the payment of additional fees.
FLIGHT RESERVATION
Upon completion of the flight reservation, the user will be provided with an electronic plane ticket. An airline electronic ticket is a document that certifies the contractual relationship between an air carrier and the passenger who has made a reservation for an air travel. The electronic air ticket contains information about the reservation number, information about the passengers and flight details such as airline, flight number, time and place of departure and landing, information about the allowed baggage, etc. It is not necessary to print the plane ticket, as it is listed in the airline’s system. However, when traveling abroad, we advise you to bring your printed airline ticket with you, as in some countries, the official authorities may require proof of a document for your return trip.
Regardless of the reservation made and the electronic plane ticket issued, in order to be admitted on board the plane, it is necessary to present a boarding pass. A boarding pass is issued for each of the passengers separately after the so-called check-in.
Check-in for the flight can be done at the airport (at the counter or by machine) after presenting your identity document.
In certain cases, it is possible to pre-register for a flight on the Internet (so-called online registration). Through online registration, the passenger enters his personal data in a special registration form available on the airline’s website, as a result of which the boarding pass is generated. The boarding pass must be printed out and carried to the airport.
For scheduled airlines, online check-in is not required, but can provide you with certain amenities, such as reserving a seat on the plane, saving you time to check in (for example if you travel without luggage), or provide you with an advantage in case of overbooking.
Low cost airlines usually require mandatory online check-in, and for the issuance of an airport boarding pass they charge additional fees, the amount of which is determined by the airline and paid at the airport.
The period during which the registration can be performed is determined by the respective airline. Please check the check-in time in advance for each flight. Airport check-in is usually between 2 hours and 40 minutes before the flight, and for online check-in the time period is usually between 30 days and 2-3 hours before the flight. The user should check at least 72 hours before the booked flight whether the air carrier has not changed the originally announced flight time or other part of the route. We advise you to be at the airport at least 2 hours before the departure time of the flight.
The indicated price of the flight in the platform is the final price of the plane ticket. Depending on the choice of airline, additional fees may be added to the ticket price, such as a baggage fee or other services selected by the traveler, payment processing fees, etc.
The price indicated on the platform does not include a service fee, which is charged by FLY 4 DRIVE LTD additionally, at the next step of the reservation. FLY 4 DRIVE Ltd. issues an invoice for the value of the paid service fee.
Changes to an air ticket already issued, including its cancellation, may only be made if this possibility is provided for in the conditions of the air carrier concerned and in accordance with the rules laid down by it. If such changes are possible, they may be subject to payment of fines and / or additional fees provided by the air carrier.
FLIGHT + HOTEL BOOKING
The use of the “Flight + Hotel” service provides the user with the opportunity to create their own travel package, taking into account their preferences for choosing an airline and specific characteristics of the hotel.
The reservation is made in several steps. First, the system generates a list of available hotels from which the user can make his choice. Once the hotel is selected, the system also generates a list of available flights, automatically combining your chosen hotel with the cheapest flight. The user can make their choice for a flight from the system by tracking how the total price of the package changes.
These tourist packages are not organized tourist trips, as FLY 4 DRIVE Ltd. does not provide transport from the airport to the hotel and back, nor a welcome by its representative.
When using the “Flight + Hotel” service, the above-described rules for using the “Hotel Reservation” and “Flight Reservation” services also apply.
TOURIST EVENTS AND ATTRACTIONS
FLY 4 DRIVE Ltd. provides each user the opportunity to purchase tickets and / or vouchers for various events, tours and attractions, activities and services in the resort, the city and its surrounding cities by following the steps of booking, choosing from certain categories and prices provided by the service provider and making an online payment. These services can be offered on the platform of FLY 4 DRIVE LTD with special discounts. The tours, attractions, events, services, activities are offered by third parties that are not related to FLY 4 DRIVE LTD. These persons are responsible for compliance with all regulations related to their activities, including applicable permits for the attraction. The organizers may set restrictions and conditions for participation in certain tours, attractions, events and more. for example in view of the age of the participants, the presence of certain diseases, etc. In these cases, in order to use the service, the user must provide the information and personal data required by the organizer through FLY 4 DRIVE LTD. Personal data will be processed in compliance with the requirements of European and Bulgarian legislation.
CAR RENTAL
FLY 4 DRIVE Ltd. provides the opportunity to rent cars not directly through its platform, but through the cooperation and referral to the site of FLY 4 DRIVE Ltd., registered in the Commercial Register of the Registry Agency of the Ministry of Justice of the Republic of Bulgaria with UIC 205988087, based and address of management: Burgas, p.k. 8000, 1 Vardar Street, entrance 8, floor 8, apartment 149. FLY 4 DRIVE Ltd. is not a party or intermediary in car rental agreements and is not responsible for non-performance of the service to the consumer. In this case, only the terms and conditions of the service provider are applicable, such as any claims, complaints, requests, etc. should be directed directly to FLY 4 DRIVE LTD.
ADDITIONAL CORRESPONDENCE AND COMMUNICATION
Upon completion of a reservation, pursuant to Article 261, paragraph 2 of the Electronic Communications Act, FLY 4 DRIVE Ltd. may send you additional messages containing: (1) additional information about your destination and offers that are related to your trip; (2) an invitation to fill in our evaluation form, reviews and comments on the service used; (3) an invitation to evaluate the services provided by us with the possibility to submit proposals; (4) current proposals for the use of similar services. Your comments and feedback can be published on the platform with information about the respective service provider for the sole purpose of informing future users of your opinion about the service and the quality of the provided service.
PROMOTIONAL CODES
FLY 4 DRIVE LTD may, at its discretion, create promotional codes that may be received in your account, or other benefits related to the Services or services of a third party provider, under additional conditions that FLY 4 DRIVE LTD will determines for each promotional code (“Promo codes”). You agree that the Promo Codes: (1) must be used lawfully by their addressees and for the purposes for which they were issued; (2) may not be copied, sold or transferred in any way, or made available to the public, except when expressly permitted by FLY 4 DRIVE LTD; (3) may be canceled by FLY 4 DRIVE LTD at any time and for any reason, without FLY 4 DRIVE LTD being responsible for this; (4) may be used only in compliance with the special conditions set by FLY 4 DRIVE LTD; (5) they cannot be exchanged for money and (6) their validity may expire before they are used.
FLY 4 DRIVE Ltd. reserves the right to withhold and set off credits or other benefits obtained by using the Promo Codes from you or another user if it finds that the Promo Code has been used incorrectly, illegally, fraudulently or in violation of the applicable Promo rules. the code or these Terms and Conditions.
PRICE AND PAYMENT
The prices applicable to the services offered by service providers shall be determined by the persons providing the relevant services. These prices can be found on the “FLY 4 DRIVE” platform. These prices may change periodically. It is your responsibility to find out about the current prices of the services.
The price for your stay is guaranteed after successful completion of the reservation, payment and receipt of confirmation with the reservation number.
FLY 4 DRIVE Ltd. does not guarantee that after booking a travel service, will not appear in the system of “FLY 4 DRIVE” prices that are lower than the price at which the user has already booked the service. This does not mean that the price at which the service is booked will be reduced. The price at which the user has made the respective reservation is valid.
You will pay for the use of the services of a service provider to FLY 4 DRIVE LTD, which will act as a representative of the service provider. You agree that you will pay for all services provided by the service provider and that FLY 4 DRIVE Ltd. has the right to demand payment from your bank card (provided by you at the time of booking) for the services (including taxes, fees and interest for delay, where applicable) used by you or in connection with your account. You are responsible for the timely payment of all amounts and for the provision of FLY 4 DRIVE LTD on a valid bank card for payment at any time. The payment is considered made after the due amount is credited to the account of FLY 4 DRIVE LTD. In case the payment on the bank card is suspended by the cardholder and the amount received on the account of FLY 4 DRIVE Ltd. is withdrawn, it is considered that the user has not paid the price of the respective hotel reservation, plane ticket or other service.
The costs of payment by the consumer to ID BULGARIA EOOD are at the expense of the consumer. In case of payment in a currency other than BGN, the exchange rate valid at the time of payment of the respective transferring financial institution shall apply.
The consumer should keep in mind that the price of the tourist service may also depend on the cancellation conditions. Certain prices, fees, or special offers may not qualify for cancellation, refund, or modification. All conditions for deferred payment and cancellation of a specific reservation are explicitly stated in each offer.
FLY 4 DRIVE Ltd. may offer promotional conditions and discounts to some users, which may lead to different amounts charged for the use of similar goods or services received through the platform. You agree that such promotional terms and discounts, unless offered to you, will not apply to your use of the Services and the amounts charged to you.
In case a deposit is paid, the balance must be paid within the period specified in the relevant reservation. If the balance is not paid within this period, the reservation is considered canceled and the consumer may lose the paid deposit. Depending on the requirements of the specific provider of tourist service, the terms for payment of the reservation amount can be changed.
When making a reservation, the user will be informed about available additional services to the offer, which he can add to his reservation. These additional services are included in the basic price of the tourist service and are requested and paid additionally by the user.
The consumer should be informed that if the use of a particular tourist service requires insurance, and if the offer or travel voucher does not explicitly state that such insurance is included in the price, it is not included, and the user follows additionally himself and for your account to be insured. In these cases, if due to lack of insurance, the consumer cannot use the tourist service for which he has paid, then FLY 4 DRIVE Ltd. does not bear any property responsibility for this.
FLY 4 DRIVE Ltd. uses the services of a third party – “ProCredit Bank Bulgaria” EAD, to process payments (“Processing payments”) to connect your bank card with the platform “FLY 4 DRIVE”. ProCredit Bank Bulgaria EAD is a banking institution registered in Bulgaria, which is subject to the law of Bulgaria and the EU. The processing of payments in connection with the use of the “FLY 4 DRIVE” platform and the services on your part will be governed by the terms and Privacy Policy of the Payment Processor and the issuer of your bank card. FLY 4 DRIVE Ltd. is not responsible for errors of the Payment Processor. FLY 4 DRIVE Ltd. does not store any data about your bank card or account and does not have access to such data. By filling in these data, you provide them directly to ProCredit Bank Bulgaria EAD. In case you want to get acquainted with the General Terms and Conditions and the Privacy Policy of ProCredit Bank Bulgaria EAD, you can do so at: https://www.procreditbank.bg/bg/politika-za-poveritelnost/page/1417 In connection with the use of the Services by you, FLY 4 DRIVE Ltd. will receive some transaction data that FLY 4 DRIVE Ltd. may use only in accordance with its Privacy and Cookies Policy.
If it is necessary to return an amount paid with a card, the amount will be refunded only on the card with which it was paid.
OBLIGATIONS OF THE USER IN CONNECTION WITH THE USE OF THE TOURIST SERVICES
The user is obliged to ensure the regularity of his identity documents (valid after the date of return from the trip) and to obtain all necessary documents necessary for his trip abroad. The user should be informed of the visa requirements for the country in which he intends to travel. FLY 4 DRIVE Ltd. is not liable for damages incurred by you in case you have not provided the necessary passports, visas and travel documents, including if for this reason you are denied access to the country and / or use of a tourist service. In case of refusal of the border services to allow entry or exit of the consumer from or in the respective country, FLY 4 DRIVE Ltd. is not responsible and does not owe a refund of the amount paid for the tourist trip, including costs and services for returning the tourist to the respective country. departure destination.
For trips involving only European Union member states, all travelers should have a valid ID card and preferably a European Health Card. For journeys involving countries outside the European Union, all travelers should have a valid passport and, if necessary, a visa visa. Children under the age of 18 should have a valid identity document required by the respective country (passport if necessary and birth certificate). For children under 18 traveling without their parents or with only one of their parents, in addition to the necessary identity document, a notarized declaration in Bulgarian and English is required from one or both parents that their child agrees to travel. abroad. If necessary and at the discretion of the competent authorities, copies may need to be provided and should therefore be carried during the journey.
Offering offers for certain destinations, FLY 4 DRIVE Ltd. does not guarantee that the trip to the respective country is recommended or risk-free. FLY 4 DRIVE Ltd. advises consumers to familiarize themselves with the political situation in the country they are visiting and informs them that they are not responsible in case of riots, strikes, hostilities and other similar circumstances in the country that could be caused. harm to the consumer. We recommend that you take out personal travel insurance.
Please note that some countries have strict rules and regulations for the import of goods, articles or substances subject to prohibitive or restrictive measures. It is your responsibility to check and comply with the applicable regulations. Failure to do so may result in the imposition of sanctions.
If you arrive late on the day of check-in or arrive the next day, make sure you communicate this in a timely manner with the service provider so that they know when to expect you and avoid canceling your trip / reservation or no-show fee. FLY 4 DRIVE LTD assumes no responsibility or obligation for the consequences of your untimely arrival or for cancellation or for charging a fee for non-appearance by the service provider.
TRANSFER OF THE RESERVATION
The user has the right no later than 15 days before the start of the tourist service to transfer their rights and obligations under the reservation to a third party who meets all the requirements applicable to the contract, if the transfer is permissible according to the service provider. and no other is mentioned. The person transferring and the person to whom the travel service contract is transferred shall be jointly and severally liable for payment of the remaining amount of the contract and of any additional fees, charges or other additional costs arising from the transfer. The third party declares that it accepts the transfer and fully complies with the conditions accepted by the user, as well as that it is aware of the travel / offer information before accepting the transfer. The request for transfer must be made in writing. In case there are less than 15 days left from the request for transfer, before the start of the tourist service, the risk of transfer of rights is entirely for the third party and FLY 4 DRIVE Ltd. does not owe a refund and / or any compensations and / or penalties if the third party has not been able to use the tourist service due to the late transfer of rights.
RIGHT OF REFUSAL, REIMBURSEMENT OF UNUSED SERVICES, CANCELLATIONS AND CHANGES
You have the right, without paying compensation or penalty and without stating a reason, to withdraw from the contract within the period specified in the relevant service, starting from the date of its conclusion. In order to exercise your right of withdrawal, you must inform FLY 4 DRIVE LTD and the service provider before the expiration of the term by stating unequivocally your decision to withdraw from the contract with an explicit written application in free text sent to office@fly4drive.com. FLY 4 DRIVE Ltd. will immediately notify the service provider of the received statement of withdrawal from the contract. In case you exercise your right of withdrawal FLY 4 DRIVE Ltd. undertakes to refund you in full the amounts paid by you no later than 14 calendar days from the date on which you have exercised your right to withdraw from the concluded contract. The processor of payments and FLY 4 DRIVE Ltd. do not charge additional fees and costs when returning a payment when exercising the right of withdrawal. The charging of additional costs and fees is related to the specific conditions you have with the issuer of your bank card.
By accepting these General Terms and Conditions, you declare that you are aware that you have no right to refuse to provide services in which the service is fully provided and its implementation has begun with your explicit prior consent and confirmation by you that you know that you will lose your right of withdrawal after the contract is performed in full by the service provider, as in the other cases provided for in the Consumer Protection Act. In view of the above, before the start of the service, FLY 4 DRIVE Ltd. informs the user that a user who has entered into a distance contract for the provision of these services is not entitled to withdraw from the contract without incurring all costs if the same is performed by FLY 4 DRIVE LTD in the form of booking a plane ticket or other tourist service by a third party. In these cases the service fee is not refundable. If the airline or service provider allows any part of the value of the service to be reimbursed, the user will be notified of this fact.
In the event that the purchased service is not used (in whole or in part) and / or cannot be used (for example in case of force majeure), and the conditions of the respective airline or service provider allow it, the price of all or part of the service. Each airline and / or supplier shall specify the specific conditions under which this is possible, as well as the documents to be submitted in order to comply with the relevant refund request. We recommend that you carefully read the cancellation and no-show policy of the respective service provider before making your reservation. FLY 4 DRIVE Ltd. is not responsible for the decision of the airline and / or service provider to refund all or part of the price and is not responsible for damages that are or would occur to the user. Amounts for requested but unused services due to the fault of client are not refundable.
FLY 4 DRIVE Ltd. reserves the right to cancel a confirmed and paid reservation in case of official refusal of the service provider to perform the service. In these cases FLY 4 DRIVE Ltd. can offer an alternative service. If the user does not accept the offered alternative service, then FLY 4 DRIVE Ltd. refunds the amounts paid within 14 days from the date of receipt of the notice of refusal.
In order to avoid fraud, abuse of the reservation system and false reservations, FLY 4 DRIVE Ltd. reserves the right to cancel reservations and / or refuse to provide the service in case it is not possible to contact the user of the specified his telephone number and / or the user does not respond to the e-mails sent to him, as well as if the e-mail provided by the user was used in previous reservations, which were not subsequently paid, if the user has unsettled financial relations with FLY 4 DRIVE Ltd. or other circumstances from which it can be assumed that these are cases of abuse and fraud.
FLY 4 DRIVE Ltd. is not responsible for unconfirmed hotel reservations in case of change, at the request of the user, of the initial conditions of the reservation (dates, type of accommodation, route, number of adults and children). Any change in a reservation is considered a cancellation and, accordingly, the change for a new reservation may be subject to additional fees and / or penalties.
When the services are provided as a tourist package, the traveler has the right to terminate the contract for a tourist package at any time before the start of the implementation of the tourist package according to Article 89 of the Tourism Act. In exercising this right, the traveler will be obliged to pay to FLY 4 DRIVE Ltd. an appropriate and reasonable fee for termination of the contract. The traveler has the right to terminate the contract for a tourist package before the start of the tourist package, without paying any termination fee in case of force majeure and extraordinary circumstances occurring or occurring at the place of destination or in its immediate vicinity, which significantly affect the implementation of the tourist package or the transport of passengers to the destination. In this case, the traveler is entitled to a full refund of all payments made for the travel package, but is not entitled to additional compensation.
All changes and cancellations of travel should be requested and made personally by the user in accordance with applicable law, and submitted in writing. If it is necessary to return an amount paid with a card, the amount will be refunded only on the card with which it was paid.
COMPLAINTS
In case during the use of the service it is established poor, inaccurate or incomplete fulfillment of the obligations of the service provider, the user is obliged to immediately notify the service provider and AIDS BULGARIA EOOD in his capacity as a tour operator in order to take timely action. measures that satisfy all stakeholders. All complaints must be filed by the customer on the spot with the service provider to eliminate the discrepancies. The submission is made in writing, allowing it to be reproduced (including by e-mail, etc.).
If the requirements are not met, the user must request a report from the responsible person of the service provider, which should be signed bilaterally by the user and the service provider, on the spot on the day of the problem. In this case, the user has the right to file a duly filed complaint to FLY 4 DRIVE Ltd. in writing and a protocol attached to it no later than 14 calendar days from the establishment of non-compliance with the agreement. When filing a complaint, the user indicates the subject of the complaint, his preferred way of satisfying the complaint, respectively the amount of the claimed amount, and contact address. When submitting a complaint, the user must also attach the documents on which the claim is based: receipt or invoice; protocols, acts or other documents establishing the non-compliance of the service with the agreed; other documents establishing the claim on the grounds and amount. FLY 4 DRIVE Ltd. is obliged to submit a written statement within 30 days of receipt of the complaint.
Without the presence of a bilaterally signed protocol, the user cannot make any claims to FLY 4 DRIVE LTD. Complaints sent after this deadline will be considered invalid and will not be considered. Complaints not submitted in writing on the spot to the service provider, which are submitted for the first time after the end of the provision of the tourist service – are not considered. For complaints about services selected by tourists during the trip by external service providers, FLY 4 DRIVE Ltd. is not responsible and are not considered in this order. Such claims concern only the consumer and the country from which he purchased the relevant services.
INTELLECTUAL PROPERTY RIGHTS
Only FLY 4 DRIVE Ltd. (and, where applicable, its creditors) owns all rights, including related intellectual property rights, to the FLY 4 DRIVE platform and all suggestions, requests for improvements, feedback, recommendations and other information provided by You or another person in connection with the Services of FLY 4 DRIVE LTD.
The copyrights and all other intellectual property rights on the content, information and materials of the FLY 4 DRIVE platform are the property of FLY 4 DRIVE Ltd. and / or service providers and are protected by the applicable national and international legislation in the field of intellectual property. .
In the event that you accept and comply with the Terms, FLY 4 DRIVE Ltd. grants you a free, limited, non-exclusive and non-transferable right (license) to use the platform provided to you, to access and use any content, information and related materials that may be accessible through the platform, in each case only for your personal non-commercial purposes. All rights not expressly granted are reserved to FLY 4 DRIVE LTD and the holders of FLY 4 DRIVE LTD. These terms do not constitute a sale and do not grant you ownership rights in connection with the FLY 4 DRIVE LTD platform and Services or other intellectual property rights held by FLY 4 DRIVE LTD. You may not use in any way the name, logo, product names and services of FLY 4 DRIVE LTD, trademarks or service marks of FLY 4 DRIVE LTD or its executors.
FLY 4 DRIVE Ltd. respects copyright and expects the same from consumers. The policy of FLY 4 DRIVE Ltd. is to terminate the use of the Services by users or account owners who systematically infringe or are suspected of infringing copyright and related rights.
In this regard, users may not: (1) remove copyright, trademark or other proprietary notices from any part of the Services; (2) reproduce, modify, create derivative works, distribute, license, rent, sell, transfer, resell, reproduce, publish, display and perform publicly, transmit, broadcast wirelessly or by cable, or provide access to the Services (to any information, software, products or services), except when expressly permitted by FLY 4 DRIVE LTD; (3) decompile or disassemble the Services or create new ones; (4) link, create local copies or mirror records of any part of the Services; (5) create or run programs or codes to read, index, research or otherwise collect data from any part of the Services or excessively impede or impede the operations and functionalities of any part of the Services; or (6) attempt to gain unauthorized access to or disrupt any part of the Services or related systems and networks. In case of established violations AIDS BULGARIA EOOD will take the measures provided for in the current legislation to protect its rights and interests.
Users may use information from the site for personal use only. Unless expressly permitted by the Copyright Act, copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without our express permission and that of the copyright owner is not permitted. In the case of authorized copying, distribution or publication of copyrighted materials, it is not allowed to change or delete the designated author, the trademark symbol or the copyright notice. You agree that by downloading the copyrighted material you do not acquire any property rights.
DISCLAIMER OF WARRANTIES FOR ACCESS TO THE PLATFORM
The platform, as well as all content and information contained in or accessible through it, is provided to you on an “as is” or “as available” basis. FLY 4 DRIVE Ltd. makes no commitments or guarantees of any kind, either express or implied, with respect to the operation of this platform or the information, content or materials included in it and to the fullest extent permitted by by virtue of applicable law, FLY 4 DRIVE Ltd. disclaims all representations, conditions and warranties of any kind, express or implied, including, but not limited to, implied terms or warranties of merchantability or performance with satisfactory quality, usability of the Services for a specific purpose, information content or lack thereof violation of the rights of third parties. FLY 4 DRIVE LTD does not give any guarantees for reliability, timeliness, quality, suitability or availability of the Services.
FLY 4 DRIVE Ltd. does not give guarantees and does not make any statements that the platform will work without errors or without interruption, that defects will be corrected or that the platform and / or servers are fully protected from viruses and / or other harmful components. Although the intention of FLY 4 DRIVE Ltd. is to make the Services available as much as possible, there will be cases where the Services may be interrupted, including, without limitation, for scheduled maintenance or upgrades, for unforeseen repairs or due to damage to telecommunications connections. and / or equipment. We may suspend (permanently or temporarily) the provision of the Services, or any of their functionalities, to you or to all users, at any time and for any reason, with or without notice. We also reserve the right to limit the availability of the Services or any part of the Services to any geographical area or jurisdiction, at any time and in our sole discretion, without liability. FLY 4 DRIVE LTD is not responsible to you or a third party for any termination of your access to the Services.
Use of the Services provided through FLY 4 DRIVE Ltd. requires a continuous connection to the Internet. You are responsible for gaining access to the network required to use the Services. Your mobile data and messaging charges may apply when you use the Services from a wireless device. You are responsible for acquiring and maintaining compatible devices required to access and use the Services and Applications. FLY 4 DRIVE Ltd. does not guarantee that the Services, or any part of them, will operate on a particular type of device. In addition, the Services may be affected by defects and delays caused by the use of the Internet and electronic communications.
FLY 4 DRIVE Ltd. does not guarantee that the use of the reservation platform and search systems will proceed without interruptions, interruptions or inability to connect in case of problems with the Internet browser, power supply or the user’s Internet connection. FLY 4 DRIVE Ltd. makes no warranties or representations regarding the suitability, availability, accuracy, reliability, completeness or timeliness of any materials of any kind contained in the platform for any purpose, including software, products, services, information, text and the corresponding graphic content. FLY 4 DRIVE Ltd. takes care of a good trader and administrator of the platform to ensure the publication of up-to-date and accurate information. If you find that incorrect information has been published, please contact us immediately. Obvious errors (including typos) are not binding.
FLY 4 DRIVE Ltd. also does not guarantee that after receiving a search result in the reservation platform “FLY 4 DRIVE” and / or search systems, no offers will appear other than those found earlier in the system. This is possible due to changes in the prices of the requested services for the period between the two searches. The last search is considered valid.
FLY 4 DRIVE Ltd. is not liable for damages, including lost profits, data loss, personal injury or property damage related to or arising from any use of the Services, even if FLY 4 DRIVE Ltd. is informed of the possibility of occurrence of such damages. FLY 4 DRIVE LTD is not liable for damages resulting from: (1) your use or reliance on the Services or your inability to use them, or (2) any transaction or relationship between you and third parties that have links to websites, which are their property or are controlled by them, even in the event that FLY 4 DRIVE LTD is informed of the possibility of such damages. FLY 4 DRIVE LTD is not responsible for delay or non-performance beyond the control of FLY 4 DRIVE LTD.
CONTENT PROVIDED BY USERS
FLY 4 DRIVE Ltd. may, in its sole discretion, authorize the transmission, upload, publication or provision of access in any other way through the Services or through social networks (Facebook, Instagram, LinkedIn and Youtube) of textual, audio and / or video content and information, including comments and feedback on the Services, requests for support, participation in contests and promotions (“User Content”). Any User Content created by you remains your property. By providing User Content to FLY 4 DRIVE LTD, you give FLY 4 DRIVE LTD your consent, free of charge, irrevocably and indefinitely, for the entire territory of the world, to assign, use, copy, modify, create derivative works, distribute, displays and performs publicly, transmits, retransmits, translates, provides access to and uses in any way such.
Use of content, with all means currently available or that may be created in the future (including in connection with the Services, the activities of FLY 4 DRIVE LTD and third party sites and services), without the need for additional notification or consent on your part and without requiring payment to you or any third party.
You declare and warrant that: (1) you are the owner of all User Content and / or have all the rights and consents necessary to give FLY 4 DRIVE LTD the consent described above, (3) this content is true and not misleading. , and (3) neither the User Content, nor its publication, uploading or providing access to it in any other way by you, nor the use by FLY 4 DRIVE LTD of User Content by virtue of the given consent, violate or will violate rights of intellectual property or personal rights, or will violate any applicable law or other regulatory document.
You agree not to provide User Content that is defamatory, offensive, discriminatory, obscene, pornographic, provokes violence or hatred, or is unacceptable in any other way determined by FLY 4 DRIVE LTD, or is subject to the protection of intellectual property rights of a third party, whether or not this material is protected by law. FLY 4 DRIVE Ltd. has the right, but not the obligation, to review and remove User Content at its discretion at any time and without notice.
You understand that FLY 4 DRIVE LTD acts only as a passive transmitter of User Content and is not liable to you or to third parties for the content or accuracy of User Content. Any use of User Content by you is at your own risk. FLY 4 DRIVE Ltd. will not constantly monitor the User Content published by you or shared between Users, nor will there be an obligation to do so. Without canceling the previous agreement, you agree that all notes, opinions, comments, suggestions and other information expressed or included in the User Content do not constitute an opinion of FLY 4 DRIVE LTD.
You agree that you, and not FLY 4 DRIVE LTD, its affiliates and attorneys, are liable for damages, losses and expenses caused to FLY 4 DRIVE LTD or its affiliates and attorneys in connection with User Content posted by you. or other realized by you use of the platform and the Services of FLY 4 DRIVE LTD.
FLY 4 DRIVE Ltd. reserves the right, in its sole discretion, to block or remove (in whole or in part) any User Content posted by you for which FLY 4 DRIVE Ltd. deems that it does not comply with these Terms or applicable regulations (including materials that violate or may infringe the intellectual property rights or personal rights of third parties), or are otherwise unacceptable to FLY 4 DRIVE LTD.
You agree to promptly notify FLY 4 DRIVE LTD of User Content that violates these Terms. You agree to provide sufficient information to enable FLY 4 DRIVE LTD to verify that this User Content violates the Terms. FLY 4 DRIVE Ltd. agrees to take due care to perform an inspection and take action at its discretion. FLY 4 DRIVE Ltd. does not guarantee that it will block or remove (in whole or in part) such User Content.
RESPONSIBILITY OF THE PARTIES. EXEMPTION AND RESTRICTIONS.
FLY 4 DRIVE Ltd. is not responsible for losses of users who have given up the use of the reserved service or part of it, outside the explicit rights to refuse and / or cancel a reservation. FLY 4 DRIVE Ltd. does not compensate the value of unused tourist services, from which the user could but did not take advantage.
FLY 4 DRIVE Ltd. is not responsible for the storage of personal luggage, money, valuables, documents of the user in case of loss, damage, illegal seizure, etc., including those left at the place of accommodation.
FLY 4 DRIVE Ltd. is not responsible for the actions and decisions of the official authorities of a foreign country (including border and customs services) restricting the rights of the consumer, and does not owe compensation to the consumer, despite the fact that due to their actions the consumer missed the opportunity to uses part of the service or even the whole service. FLY 4 DRIVE Ltd. is not responsible for fines and other sanctions imposed on the user by authorized persons for offenses committed by the user.
FLY 4 DRIVE Ltd. is not responsible for the actions of airlines, in case due to their actions the user has missed the opportunity to use part of the service or even the entire service. In the event of long delays, cancellations or denied boarding, the consumer may be entitled to compensation in accordance with the rules of Regulation (EC) (261/2004 of the European Parliament and of the Council of 11 February 2004.
The user is obliged to notify the service provider in case of delay in using the reservation. FLY 4 DRIVE Ltd. disclaims any liability in connection with cancellation and no-show fees, which as a result of late arrival at the place of destination, the service provider may charge.
FLY 4 DRIVE Ltd. is not responsible to the user in cases of deterioration of his health during use of the service. The liability of FLY 4 DRIVE Ltd. is limited to making a proposal to the consumer to take out insurance for “Medical expenses in case of illness and accident of the tourist” on behalf and at the expense of a licensed insurer when traveling abroad under Article 72 paragraph 1 of the Law on tourism.
Subject to the restrictions described in these terms and conditions, and to the extent provided by law, FLY 4 DRIVE Ltd. is responsible for all direct property and non-property damages incurred by the user as a result of non-compliance and / or clearly relevant deficiencies in our obligations. in respect of reserved services.
FLY 4 DRIVE Ltd. is not liable for damages caused by non-performance or inaccurate performance of the contract due to consumer behavior, actions of a third party unrelated to the performance of the contract, which can not be foreseen or avoided; force majeure and exceptional circumstances that cannot be foreseen or avoided by the tour operator or its contractors in good faith performance of their obligations.
In cases where the liability of the contractors of FLY 4 DRIVE Ltd. for damages caused by non-performance of services is limited by international treaties ratified, promulgated in the State Gazette and entered into force for the Republic of Bulgaria, the liability of FLY 4 DRIVE Ltd. in his capacity as a tour operator is within these limits.
When the liability of the providers of tourist services included in the contract for a tourist package is not determined by international treaties ratified, promulgated in the State Gazette and entered into force for the Republic of Bulgaria, or when these international treaties do not limit the amount of compensation due by on the part of the supplier, the liability of FLY 4 DRIVE Ltd. for damages caused to the consumer as a result of non-performance or incorrect performance of a contract for a travel package is limited to three times the price of the respective travel package. In all other cases of non-performance or inaccurate performance by FLY 4 DRIVE LTD of the services under the contract, the amount paid as compensation to the consumer for damages may not exceed the value. of the paid reservation to FLY 4 DRIVE LTD.
The limitations in this section are not intended to limit liability or infringe your rights as a user, which cannot be revoked under applicable law.
LINKS TO OTHER WEBSITES
The Services may contain links to third party websites or services that are not owned or controlled by FLY 4 DRIVE LTD. FLY 4 DRIVE Ltd. declares that it has no control over and assumes no responsibility for the content, privacy policies or practices of third party websites or services. You use the third party website or service at your own risk. Your browsing and interaction with third party websites or services, including those that link to our website, is subject to that third party’s own policies and policies. You acknowledge and agree that FLY 4 DRIVE LTD is not liable or liable, directly or indirectly, for damages or losses caused or alleged to be caused by or in connection with the use or reliance on such content, goods or services available on or through such websites or services. You understand and agree that FLY 4 DRIVE LTD will not and cannot censor or edit the content of any third party site. You expressly disclaim FLY 4 DRIVE LTD from any liability arising from the use of a third party website.
CHANGES
FLY 4 DRIVE Ltd. reserves the right, at its discretion, unilaterally and without notifying users, to review, change, amend, replace, add or remove parts of these General Terms at any time by publishing the amended General Terms on our platform. The changes will take effect from the moment of publication by FLY 4 DRIVE Ltd. of the amended General Terms and Conditions of the platform and will be effective in the future.
If you continue to access or use the Services after these changes take effect, it means that you accept and agree to all of these changes and agree to be bound by the changes General Terms and Conditions. Although we may try to notify you when significant changes have been made to these Terms and Conditions, you should periodically review the most current version.
For reservations made before the publication of the General Terms and Conditions, the General Terms and Conditions that were in force at the time of making the reservation shall apply. The change of the general conditions is valid for reservations made after the entry into force of the respective version of the general conditions.
TRANSFER
You may not transfer your rights and obligations under these Terms and Conditions without the prior written consent of FLY 4 DRIVE LTD. FLY 4 DRIVE Ltd. may transfer its rights and obligations under these General Terms and Conditions without your consent: (i) to its branch or representative office (ii) to a person who has acquired the property, business or assets of FLY 4 DRIVE Ltd. (iii) to a successor in merger. Any alleged transfer in violation of this paragraph shall be void.
DISCLAIMER OF RIGHTS
If FLY 4 DRIVE LTD does not exercise its rights or provisions of the General Terms and Conditions, this does not mean a waiver of such rights or provisions, unless such is made explicitly in writing by FLY 4 DRIVE LTD.
SETTLEMENT OF DISPUTES
You agree that any dispute or claim arising out of these Terms and Conditions or their violation, termination, enforcement, interpretation or validity or use of the Services will be resolved by the Bulgarian courts, in accordance with the applicable legislation of the Republic of Bulgaria, including with respect to the jurisdiction of the court concerned in a particular dispute.
TERM AND TERMINATION OF THE CONTRACT
This contract between FLY 4 DRIVE LTD and you with regard to the General Terms and Conditions is not limited in time.
FLY 4 DRIVE Ltd. has the right to terminate the contract with respect to the terms at any time and with immediate effect (by terminating your access to the Services), in case you violate a provision of these General Terms and Conditions. FLY 4 DRIVE Ltd. has no obligation to give you notice of such termination. During the termination, FLY 4 DRIVE LTD will notify you in accordance with these General Terms and Conditions.
You may terminate your contractual agreement with FLY 4 DRIVE Ltd. by deleting your account at any time by following the instructions on the “FLY 4 DRIVE” platform and terminating your use of the Services. Upon termination, all licenses and other rights granted to you by these Terms will be terminated immediately.
All provisions of these General Terms and Conditions, which by their nature must remain in force after termination, will continue to apply, including, but not limited to, the provisions governing property rights, discharge, license to use provided user content, compensation and limitation of liability.
INVALIDITY OF ONE OR MORE PROVISIONS
The invalidity of one or more provisions of these General Terms and Conditions will not affect the effect of the other provisions. In the event that any provision of these General Terms and Conditions is declared invalid by a judicial or other competent authority, the remaining provisions shall remain in force. The invalid clause will be replaced by the mandatory norms of the law or the established practice.
APPLICABLE LAW
These General Terms and Conditions are subject to the laws of the Republic of Bulgaria
NOTIFICATIONS
FLY 4 DRIVE LTD may send you notifications through the Services, by e-mail to the e-mail address specified by you, or by written notification to the physical address specified by you.
CONTACTS
Users can contact FLY 4 DRIVE Ltd. for questions or feedback on the Services and Terms and Conditions through the contact form on the platform “FLY 4 DRIVE” or at:
Address: 15 Transportna Blvd., Smart Center, office 401, Burgas (pk 8000), Bulgaria
Email: office@fly4drive.com
National contact phone: 0700 13796 (prices according to your tariff plan)
FLY 4 DRIVE is a car rental and airport transfers company and was established to offer high quality services at competitive prices, following high international standards.
