PRIVACY POLICY AND COOKIES
of Fly 4 Drive Ltd.
Last updated on 11/24/2021
INTRODUCTION
This privacy and cookie policy describes our policies and procedures regarding the collection and disclosure of personal information when you use our services. It also provides information about the rights that relate to your personal data and you can exercise those rights.
Our goal is to make you feel confident that your privacy is respected and that your personal information is processed properly. All processing of personal data in our Services is carried out in accordance with the applicable data protection rules and is depicted in accordance with the requirements of the General Regulation of the Data Protection Union 2016/679 (ORZD).
Before you provide personal information, you will be an explicit aid to your acceptance of our Privacy and Cookies Policy. By accepting our Privacy and Cookies Policy, you agree that we collect and process your personal data for the purposes and in the ways described below.
By visiting and using our Services, you declare that you have read, understood the content and agreed to the special Privacy Policy and cookies of Fly 4 Drive Ltd. If you do not agree with the policy, please do not use the Services of Fly 4 Drive Ltd.
The provision of personal data is voluntary. In case you don’t want us
provide your personal information you will not be able to use for
certain services available on our websites. We will only collect and process personal data about you when we have a legal basis. Your data will not be processed for any other purpose or outside the scope of the Privacy and Cookies Policy, except where expressly permitted or required by applicable law, and will be protected from unauthorized access. You will not use cases or share your information with anyone except as described in this Repeat Policy and Cookies.
The practices described in this document apply only to our Services and do not guarantee their application on other websites to which they refer.
You should be aware that we may periodically change and update the Privacy Policy information. At the top of this page is information about the latest update of the document, which is also its current version.
PERSONAL DATA ADMINISTRATOR
The name and contact information of the administrator responsible for processing your personal data are:
Name: Fly 4 Drive Ltd.
UIC: 205988087
Headquarters and address of management of the activity:
Burgas, PC 8000, 1 Vardar Street
Phone: 056 590 160
If you have questions about data protection, you can contact our data protection staff at the following email address:
office@fly4drive.com
DEFINITIONS
According to the General Data Protection Union Regulation (2016/679):
‘Personal data’ means any information, data collection with the name of the individual or identifiable individual (‘subject’); An identifiable natural person is a person who can be identified, directly or indirectly, in particular by an identifier such as name, identification number, location data, online identifier or one or more features specific to the physical information, physiological , the genetic, mental, intellectual, economic, cultural or social identity of that individual;
“Processing” means any operation or set of operations carried out with personal data or a set of personal data by automatic or other means such as the collection, recording, organization, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission , disseminating or otherwise making the data accessible, arranging or combining, restricting, deleting or destroying it;
According to the privacy policy:
“Services” provided by Fly 4 Drive Ltd., the inclusion of a technology platform (website and mobile applications) that allows users to purchase services provided by third parties – service providers, and may include: hotel reservations, travel packages, additional organized events, attractions and tourist services, purchase of plane tickets, organization of transport and others.
The services for which these rules apply may be accessed through any of the following areas:
fly4drive.com
fly4drive.bg
INFORMATION WE COLLECT
Fly 4 Drive Ltd. undertakes the data that it receives and / or collects from you in order to be processed in accordance with the legislation and the principles introduced by the ORD, and for the purposes of official policy.
In general, the information collected when using our services is divided into two categories:
(1) Personal information that is not provided directly, for example when registered
create an account, subscribe to our newsletter, make a reservation, purchase a specific service or communicate with us;
and
(2) Non-personally identifiable information collected automatically through technology, which includes, for example, information on consumer behavior collected by us or our service providers.
We collect the following information that you provide to us directly:
When registering a user profile or using the Services
When you register a user profile or use our Services, we may ask you to provide us with the following information depending on the relevant form, namely:
– personal information about your names, gender, email address, phone number, date of birth, geo-location;
– the names of the persons traveling with you, in which case you are responsible for notifying them and obtaining consent for the use of their personal data in accordance with these rules;
– the value of the services used and payment information;
– information from reviews related to services provided by and Fly 4 Drive Ltd. or third parties;
– other personal information that we may specifically request from you on a case-by-case basis, for example when organizing games, promotions and / or contests or when conducting surveys and research;
If you have a registered account in Fly 4 Drive Ltd., we will additionally process the following data:
– profile number;
– custom settings;
– history of the used services;
Account registration provides an opportunity to take advantage of benefits and incentives available only to registered users, such as the right to participate in our Keep on club Loyalty Program.
The processing of these data is based on Art. 6 para 1 b. “B” of the DPA – when the processing is necessary for the performance of a contract to which the data subject is a party, or to take steps at the request of the data subject before the conclusion of a contract or your consent pursuant to Art. 6 para. 1 p. “A” of the ORD, if any.
When using the contact form
If you send us inquiries through our contact form, the information provided in the contact form will be stored by us to respond to your inquiry. We will not share this information without your consent. The processing of these data is based on Art. 6 para. 1 p. “B” of the ORD, if your request is related to the performance of a contract or if it is necessary to take pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1, item “e” of the ORD) or on your consent. “Art. 6 para. 1 item” a From the ORZD), if requested. The information you have entered in the contact form will remain with us until the purpose for which it is stored no longer exists, for example after we have completed the answer to your inquiry.
For inquiries by email or phone
If you contact us by e-mail or telephone, your request, including any resulting personal data (name, request), will be stored and processed by us for the purpose of processing your request. We do not transmit this data without your consent. The processing of these data is based on Art. 6 para. 1 p. “B” of the ORD, if your request is related to the performance of a contract or if it is necessary to take pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1, item “e” of the ORD) or on your consent. “Art. 6 para. 1 item” a “From the ORD, if requested. The data sent by you through inquiries remain with us until you request their deletion, withdraw your consent to storage or the purpose of data storage is fulfilled (for example, after the completion of your inquiry). Mandatory legal provisions concerning statutory retention periods remain unaffected.
When subscribing to our newsletter
If you subscribe to our e-newsletter, we will send you regular information about our offers. The only required information you need to provide us is your email address. By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Article 6, paragraph 1, item “a” of the ORD. When you sign up for the newsletter, we store your IP address as well as the date and time of registration so that we can track any possible misuse of your email address later. The data we collect when you sign up for the newsletter will be used exclusively for advertising through our e-newsletter. We store and process your personal data while you subscribe to our newsletter. When you unsubscribe from our e-newsletter, your data will be deleted.
We automatically collect the following information:
Data collection when visiting our website
When you visit our website, we automatically create registration (log) data files that your browser automatically transmits to our server for technical reasons. The information includes: your IP address; the type of device, the name and version of the operating system, and the browser you are using; the search engines or pages through which you reached our website, i.e. the referring URL; the date and time of the communication with the server, ie your time spent on certain pages; the amount of data sent in bytes. This data is not combined with other data sources and does not allow direct conclusions to be drawn about your identity. Log files are deleted automatically weekly.
We will only use these files so that we can analyze the cause and effect in the event of errors and malfunctions. The data processing is carried out in accordance with Art. 6 para 1 b. “E” of the ORD based on our legitimate interest in improving the stability and functionality of our website, in taking measures for the security of your data, preventing attempted attacks, to optimize the activity. The data will not be transmitted or used in any other way. However, we reserve the right to check the server log files later if there are specific indications of illegal use.
Use of cookies and other tracking technologies
When you first visit our website, we will ask for your consent to place cookies on your device and to track your behavior when using the website. Please note that in this way, we may also automatically collect non-personally identifiable information, such as your IP address or device type.
If you do not wish to accept cookies, this may lead to functional limitations and inability to use the services of our site. You can enable or disable the use of cookies at any time. Please note that all stored cookies will not be automatically deleted when you disable the use of cookies. You can do this manually in your browser’s privacy settings.
WHAT ARE COOKIES
A cookie is a small text file that contains information that is generated by a web server when you visit a website or application and that is placed by that web server on the browser or hard drive of your computer or mobile device. Each time you access the same website or application, your browser will automatically send this cookie back to the server that supports that website. This allows the web server to recognize your browser or mobile device and remember your actions and preferences for a period of time.
Cookies are associated with a domain that is specified in them. The domain is the owner of the cookie, as its content can only be retrieved, read and modified by the domain that created it.
The cookie cannot collect personal data or other information stored on your computer or mobile device. The use of cookies does not reveal your identity, but may lead to the identification of your device.
Types of cookies
Cookies can be stored for different periods of time in your browser or device. Depending on their duration, cookies are either session or permanent. Session cookies are temporarily created and deleted when the user closes the web browser. These cookies allow the web server to associate user actions in the browser session. Persistent cookies continue to exist after the end of the session. These cookies are stored on the user’s hard drive until the expiration date specified in their parameters, or until the user deletes them. They are activated each time the user visits the website that created this particular cookie. With persistent cookies, the website identifies you when it visits to apply your settings or identify you as a new user.
As for the domain to which it belongs, there are first-party or third-party cookies. First-party cookies are set by the web server of the visited page and share the same domain. Third-party cookies are cookies that are set by a domain other than the one visited by the user (ie different from the one shown in the browser’s address bar). These cookies allow you or us to take advantage of certain services offered by third parties on our website such as Microsoft, Usercentrics, Google, Facebook.
Why we use cookies
Cookies are widely used to enable websites to work or to ensure their higher efficiency, as well as to provide information to the website owner.
In particular, we use cookies in order to:
– Optimize the work of the site and improve the speed and security of our services;
– Making better usability of the website so that our services function as you expect;
– Recognize your computer when you visit our website. This allows us to differentiate you from other users of our website and helps us provide you with a good experience when you browse our website so that you can navigate between pages effectively;
– Allow the use of login functionality (for session management or authentication), as well as saving your username, so you do not need to log in again for future visits;
– Customize our website and save your preferences and settings for future visits; provide access to certain functions;
– Aggregate anonymous user information that helps us generate traffic statistics and analyze usage of our website, such as which links are used most often or which pages receive the least unique views;
– They measure the behavior of visitors so we can see how they navigate the website when they use it. This helps us improve the way our website works, for example, by ensuring that users easily find what they need. We use this data to improve the performance of our website and to understand how users interact with it.
– Allow marketing analysis. Make it possible to customize the site’s creatives and provide targeted ads tailored to your preferences. They help us evaluate the effectiveness of our marketing campaigns and promotions and draw conclusions about which ones have piqued your interest.
The cookies we use perform up to four different functions:
Mandatory (strictly necessary) cookies
These are cookies that are strictly necessary for our website to work or provide you with the service you requested. Acceptance of these cookies is a condition of the use of the website, so if you disable these cookies, we cannot guarantee your security or predict how our website will work during your visit. These cookies do not store any personal information and do not remember where you have been on the Internet.
Some of the mandatory cookies we place in your browser help us to remember the status of your session on different pages during the visit. For example, if you have completed a survey, the website will remember that you did so and will not ask you to complete it again when you view another page of the website. We also place a cookie to improve the efficiency and speed of our website, and to ensure that information is transmitted in a secure manner. Cookies are also used to be able to distinguish human actions from those of automated programs (bots), as well as to preserve your consent and preferences for the use of cookies.
Functionality cookies
We use functionality cookies so that we can remember your information and settings for future visits. This allows faster and more convenient access. For example, these cookies allow us to remember the choices you have made, such as your username, language or the region in which you are located. If you disable these cookies, we will not be able to perform specific services or save the choices you have made.
Efficiency and analysis cookies (statistical)
These cookies are used to collect information about how visitors use our website and how they interact with other websites. These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our site. They also help us keep track of how visitors navigate the site, the pages they visit, the time they spend on a page, the features they use, and whether they receive error messages when using them. All information collected by these cookies is aggregated and therefore anonymous and is only used to improve the performance of the website, such as the number of visitors per page, the most visited page, etc. Some of these cookies are managed for us by third parties – in particular by Google Analytics.
Marketing cookies
Marketing cookies are used to analyze user behavior when using websites. The goal is to show ads that are relevant and useful to each individual user and are attractive to him. These cookies are used so that we can show you an advertisement that best suits your interests and user behavior and to measure the effectiveness of advertising campaigns. These cookies are set through our Facebook site through the technologies of Facebook Pixel and Facebook Socail Plugins. They can be used by Facebook to create a profile of your interests and allow calls to ads and messages outside the platform of other sites.
How to withdraw your consent for cookies
If at any time you wish to withdraw your consent to the use of cookies, you can do so by changing the settings in the Ucersentrics consent platform used on our site, or by deleting the cookies using the settings of your internet browser. Please note that deleting these cookies will not prevent them from being set again the next time you visit our site.
To further restrict the placement of cookies on your computer, you must change your browser settings so that it blocks cookies or warns you when cookies are sent to your device. Please note that some services require the use of cookies. Deleting or deactivating cookies will affect the functionality of our site, as you will not be able to take full advantage of all available features or services.
Please note that all cookies are specific to each browser. Therefore, if you use more than one browser or device to access our website, you will need to manage your cookie preferences in each of them.
You can find information on how to change cookie settings for some of the widely used browsers on the following pages:
• Browser options PC and Mac
Internet Explorer
Firefox
Chrome
Safari
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
• Mobile devices
IOS Safari
Android
You can find more information about cookies and how you can control them in different web browsers at the following addresses:
http://www.aboutcookies.org or http://www.allaboutcookies.org
Please note that disabling a cookie or cookie category does not delete the cookie from your browser, you will need to do so yourself from your browser.
Use of content and services by third parties
Third parties who display content or provide services on our website may also collect personal information about you using cookies, tracking pixels and other methods.
User Concentration Management Platform – Usercentrics
IDS Bulgaria Ltd. uses the consent management platform provided by Usercentrics GmbH, Sendlingerstr. 7, 80331 Munich, Germany, which allows us to obtain your consent for the storage of certain cookies on your device or for the use of specific technologies, as well as to manage and document your choice in a manner that meets the requirements of the ORD.
By including the corresponding JavaScript code, a banner is displayed to the users when a page is called, in which the consent for certain cookies and other technologies can be given by checking the appropriate field. The tool blocks all cookies that require consent until the individual user gives their consent. This ensures that such cookies are set on the user’s terminal device only with consent.
In the context of data processing, IDS Bulgaria EOOD transfers personal data (consent data) to Usercentrics GmbH as a processor of personal data. Usercentrics GmbH is the recipient of your personal data in accordance with Article 13 (1) (e) of the General Data Protection Regulation.
Consent data includes the following information: date and time of the visit or consent / refusal, device information, anonymized IP address. The data are processed in order to comply with legal obligations (obligation to provide evidence in accordance with Article 7, paragraph 1 of the ORD) and related documentation for consents and thus on the basis of Article 6 paragraph 1 b. “C” of the ORD.
Usercentrics stores a cookie in your browser so that it can record your declaration of consent or refusal. Local storage is used to store data, which allows information to be stored between sessions. Consent data is stored for 3 years. The data will only be stored in the European Union. For more information on the use of Usercentrics data, please see the Usercentrics Privacy Policy at https://usercentrics.com/privacy-policy/
Google Tag Manager
We use Google Tag Manager – a service provided by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
Google Tag Manager is a tag management system for JavaScript and HTML code snippets from third parties, such as Google Analytics or Facebook pixels, that controls when and under what conditions these tags are triggered. This allows us to flexibly integrate additional tracking, analysis, personalization and marketing services on our website.
Google Tag Manager only implements tags, but these tags may in turn set cookies that collect data about
statistical and marketing goals and analysis. However, Google Tag Manager does not access this data. If a domain or cookie-level deactivation is made, it remains valid for all tracking tags, even if they are executed with Google Tag Manager.
The use of Google Tag Manager is based on your consent, in accordance with Art. 6 para. 1 p. “A” of the ORD.
Google reCAPTCHA
On our website we also use the reCAPTCHA function of Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, Ireland. This feature is designed to ensure that specific actions on the Internet are performed by humans and not by automated programs (bots). To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the visitor accesses the website. For analysis, reCAPTCHA evaluates various information (eg IP address, how long the visitor is on the website or mouse movements performed by the user). The service includes sending an IP address and possibly other data required for the reCAPTCHA service to Google and is performed in accordance with Art. 6 para 1, b. “E” of the ORD, based on our legitimate interest as a way to thwart spam and automatically crawl and retrieve data from our website.
Google Maps
We use the functionality of Google Maps on our website. Google Maps is a web mapping service operated by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, Ireland.
In order to allow the use of Google Maps features, your IP address must be passed to Google. Google Maps also collects information about location, date and time of visit, page from which you accessed the service, and usage information.
The reason for using Google Maps is your consent according to Art. 6 para 1 b. “A” of the ORD.
Google Analytics
We use Google Analytics – a web analytics service provided by Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, Ireland.
Google Analytics uses cookies and other browser technologies to analyse user behaviour and to recognize them. It records the number of visits to our website, the individual pages that users have visited, and the length of stay. This information is also used to compile reports on the activities of the site.
We process the data collected through Google Analytics in order to optimize our website and for marketing purposes based on your consent in accordance with Art. 6, para 1, b “a” of the ORD.
We have no control over the specific retention period of the processed data, as determined by Google Ireland Limited. Additional information is available in the Google Privacy Policy:
https://policies.google.com/privacy
If you’d like to disable Google Analytics, you can download and install a browser plug-in available on the Google Analytics opt-out page at the following link: https://tools.google.com/dlpage/gaoptout
Facebook pixels
We use Facebook pixel provided by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin, Ireland. The Facebook pixel is a segment of JavaScript code that creates a direct link between your visit to our website and Facebook. When the pixel is loaded, Facebook places cookies on your computer that allow Facebook to track your actions as a user. This data is stored and processed by Facebook, and Facebook associates this information with your personal Facebook account (if you have such an account and if you are logged in) and may use this information for its own analytical and advertising purposes by providing you with more personalized advertising. You should be aware that when Facebook places cookies, they may use them to track your browsing behaviour on other websites that have implemented Facebook pixels or Social plugins for Facebook.
By using Facebook pixels, we want to ensure that our Facebook ads meet the potential interest of users and are not annoying. This allows us to evaluate the effectiveness of Facebook ads for statistical and market research purposes by tracking conversions, i.e.. whether users have been redirected to our website after clicking on an ad on Facebook. The use of Facebook pixels is based on your consent in accordance with Art. 6 para 1 b. “A” of the ORD.
Social plugins
Our site integrates social plugins (“plugins”) on the social networks Facebook and Twitter, provided respectively by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin, Ireland, and Twitter International Company, One Cumberland Place, Fenian Street , Dublin 2, D02 AX07, Ireland, which allow the integration of Facebook and Twitter content into third party websites.
Social plug-ins are small pieces of software that create a connection between yours
then visit our website and Facebook / Twitter. Through them, Facebook / Twitter will receive information through pre-set cookies that you have visited our website. The information (including your IP address) is transferred and saved from your internet browser directly to the server of the respective social network. If you are logged in to Facebook / Twitter, a visit to the site may immediately affect your Facebook / Twitter account. If you interact with social plugins, e.g. click the “Like” button, the “Share” button, or write a comment, this information will be immediately transferred from your internet browser to Facebook / Twitter and will be saved there.
Thanks to social media, we have the opportunity to create targeted, personalized advertising campaigns, to get a better idea of how you use our services, and to help us optimize your user experience on our website. The use of Social plugins is based on your consent, in accordance with Art. 6 para. 1 p. “A” of the ORD.
Cloudflare
We use external scripts from cloudflare.com, a service operated by CloudFlare, Inc., 101 Townsend St., San Francisco, CA 94107, United States of America, to improve the security and speed of our website. The use of Cloudflare services is carried out in accordance with Art. 6 para 1, b. “E” of the ORD and serves our legitimate interest in providing services through a secure and efficient website.
Gstatic.com
Gstatic.com is a domain used by Google to host static content (JavaScript code, images and CSS) provided through Alphabet Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043-1351, United States of America. The use in order to reduce the transferred volume of data and to increase the quality of the internet connection, which is based on our legitimate interest according to art. 6 para 1, b. “E” of the ORD.
MailChimp
Our e-newsletters are sent through the technical service provider The Rocket Science Group, LLC d / b / a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. The transfer of your data is carried out in accordance with Art. 6 para 1, b. “E” of the ORD and serves our legitimate interest in using an effective, secure and easy-to-use newsletter system.
MailChimp uses this information to send the newsletter on our behalf and for statistical evaluation. For evaluation purposes, emails sent contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. This allows us to determine if a newsletter message is open and which links have been clicked on. In addition, technical information is recorded, such as retrieval time, IP address, browser type and operating system. The data is collected exclusively in a pseudonymous format and is not linked to your other personal data, and is used exclusively for statistical analysis of news campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients. If you wish to object to the analysis of the data for statistical evaluation purposes, you must unsubscribe from the newsletter. MailChimp’s privacy policy can be accessed at: https://mailchimp.com/legal/privacy/
Virtual POS terminal registered in ProCredit Bank AD
Fly 4 Drive Ltd. uses the services of ProCredit Bank Bulgaria to process payments. ProCredit Bank Bulgaria is a banking institution registered in Bulgaria, which is subject to the law of Bulgaria and the EU. Fly 4 Drive Ltd. does not store any data about your bank card or account and does not have access to such data. By filling in these data, you provide them directly to ProCredit Bank Bulgaria. In case you want to get acquainted with the General Terms and Conditions and the Privacy Policy of ProCredit Bank Bulgaria, you can do so on the website of ProCredit Bank Bulgaria https://www.procreditbank.bg/bg/politika-za-poveritelnost/page/ 1417
Microsoft Azure
This website is hosted by an external service provider (hosting company) Superhosting. The personal data collected on this website is stored on the servers of the hosting company. These may include, but are not limited to: IP addresses, contact requests, metadata and communications, contact information, names, accessed web pages, and other data generated through the website. The hosting is used for the purpose of fulfilling a contract with our potential and existing clients (art. 6, para. 1, item “b” of the ORD) and in the interest of the safe, fast and efficient provision of our online services by a professional provider (art. 6, para 1, item “e” of the ORD). The hosting company may also place cookies on your browser in order to provide efficient and secure services. The hosting company will process your data only to the extent necessary to fulfil its obligations to ensure the functioning of the website.
HOW WE USE THE INFORMATION
Basically
processing of personal data
We use your personal information in accordance with the terms of the Privacy Policy and cookies in effect at the time of their use. We will process your personal information, including disclosure to third parties, only when we have a legitimate reason to do so and at least one of the following conditions is met: (1) you have given your consent, which may be withdrawn at any time, (2) ) the processing is necessary for the performance of a contract to which you are a party (which includes your registration or agreements with us), (3) to fulfil a legal obligation, or (4) the processing is necessary in view of our legitimate commercial or regulatory interests , provided that your interests and fundamental rights do not take precedence over them. Our legal basis for collecting and using the information described in this Privacy and Cookie Policy will depend on the relevant information and the specific context in which we collect or use it.
Fly 4 Drive Ltd. may process your personal data for the following purposes. One or more targets can be applied simultaneously.
Providing our Services
We collect, store, use and process information about you in order to provide you with the services you have requested, to manage and maintain the Services and to fulfill our obligations arising from your registration, as well as any other agreement concluded between us, including to maintain your account and help you effectively access your information once you sign in.
Analysis
We collect data to better understand how users access and use our Services. For example, we may administer and track the actions of users in our Services to test, monitor and analyze the effectiveness or applicability of our Services and understand how to improve the content and features. We also use this information to optimize our Services and to diagnose and correct errors or other technological difficulties you may have with our Services.
Research and Development
We may use personal information to create unidentifiable information that we use alone or in combination with information obtained from other sources to help us optimally provide our existing products, test changes to our Services, or develop new features and products. .
Conducting surveys
Sometimes Fly 4 Drive Ltd. can conduct surveys through surveys. Participation in the survey is voluntary, and the information collected will be used for research and reporting purposes so that we can provide better service to our customers once we learn more about their needs and the quality of our services. The answers to the surveys can be used to determine the effectiveness of our Services, various types of communications, advertising campaigns and / or promotional activities.
Marketing and Promotions
For marketing and promotional purposes, such as sending news and newsletters, special offers, promotions, etc., in order to notify you of products or information, including from third parties, that we believe may be of interest to you. Also to organize competitions, raffles and promotions.
If you provided us with your email address when purchasing services, we reserve the right to send you regular offers for products similar to those already purchased by email. Pursuant to Article 261, paragraph 2 of the Electronic Communications Act, it is not necessary for us to obtain separate consent from you. In this respect, the data processing is carried out only on the basis of our legitimate interest in personalized direct advertising in accordance with Article 6, paragraph 1, letter “e” of the ORD. If you initially objected to the use of your email address for this purpose, we will not send you an email. You have the right to object to the future use of your email address for the aforementioned advertising purpose at any time. Upon receipt of your objection, the use of your email address for advertising purposes will cease immediately.
Safety and security
We use information about you and your use of the Services to detect, prevent, investigate and respond to suspicious activity that may violate our terms and policies or be illegal or that may compromise the security, integrity or availability of products, systems and third party services. Specifically: to verify registered accounts and actions and to prevent unauthorized access to or use of our Services, to prevent alleged spam, to investigate alleged fraud or abuse, or situations involving potential threats to the safety of any person; and any other illegal and / or harmful conduct.
We obey the law
To fulfill our legal and contractual obligations.
We communicate with you
We may use your information
(including the email address you provided) to contact you when we need to respond to your inquiries, including answering support questions, and to investigate, respond to, and resolve disputes and complaints. We should also send you notifications about your use of our Services, such as notifying you of changes to our terms and policies or if your actions violate your agreement with us. Unless you notify us otherwise, we may from time to time send you emails informing you of current activities, promotional games and raffles, unread notifications or new features available in our Services.
With your consent
We also use your information in cases where you have given your consent for a specific purpose not mentioned above.
If you have any questions or need additional information about the legal basis on which we collect and use your personal information, please contact us using the contacts listed below in this Privacy and Cookies Policy.
DATA PROTECTION
We will retain your personal information for no longer than is necessary for the purposes for which the data is processed. The period of time for which we retain information depends on the purposes for which we have collected and used it and / or to the extent necessary to comply with applicable laws. If the personal data are processed on the basis of explicit consent according to art. 6 para 1 b “a” of the ORD, these data are stored until the data subject revokes his consent. If there are legal terms for data storage, which are processed on the basis of art. 6 para 1, item “b” of the ORD, these data will be routinely deleted after the expiration of the storage terms, if they are no longer necessary for the performance of the contract and / or if we no longer have a legitimate interest in their additional storage. When processing personal data on the grounds of art. 6 para 1, b “f” of the ORD, these data shall be stored until the data subject exercises his right to object in accordance with Art. 21 para 1 of the ORZD, unless we can provide convincing legal grounds for the processing, which take precedence over the interests, rights and freedoms of the data subject, or for the establishment, exercise or protection of legal claims. If the personal data are processed for the purpose of direct marketing on the grounds of art. 6 para 1, b. “E” of the ORD, these data are stored until the data subject exercises his right to object in accordance with Art. 21 para. 2 of the ORZD.
For example, if you register an account with the Services, we retain your personal information as long as you have an account with us, and then only to the extent necessary to comply with applicable laws, fulfil our contractual obligations to you or protect our legal interests in connection with the exercise. a right of action or defence to be exercised before any official dispute settlement body; comply with regulatory requirements, maintain security, prevent fraud and abuse or other harmful actions, enforce our agreements, terms and policies, or comply with your request to “unsubscribe” from further communications from us. We take reasonable steps to ensure that personal data are deleted or anonymised as soon as possible after the purposes for which they were collected have been met. We will store depersonalized information once your account is closed. Please note that your user content and the information you have shared with others will remain visible after you close your account. User content associated with closed accounts will be displayed with an unknown user as the author. Closing your account will not affect the licenses already granted to us for the use and storage of the published User Content, as described in our General Terms of Use.
SHARING AND DISCLOSURE OF INFORMATION
We do not share or disclose your personal information, except in the cases set forth herein:
Publicly available information
Any information or content that you voluntarily post to the Services, such as a user profile and user content, becomes publicly available. If you remove the information you have posted on the Services, copies may remain visible on cached and archived pages of the Services or if other Users have copied or saved this information. Please note that by posting user content, it will be available to the Services for an indefinite period of time and regardless of the existence of your account.
Summarized and non-identifying information
We may share publicly or otherwise disclose to third parties the results of aggregated data about our users. In these cases, we do not disclose to these entities any information that could be used for personal identification.
Third parties – trading partners and service providers
We consider your personal
information with third parties, providers of the Services offered on the site, so that we can perform the Service requested by you. Although the processing of your personal information by us is governed by this Privacy and Cookies Policy, the processing of your personal information by a third party will be governed by its privacy policy. You could withdraw your consent in accordance with their policies. Although we may provide your personal information to our trading partners, in no event will we sell or rent your personal information as part of a customer list or similar transaction without your express consent.
We also disclose your personal information to third parties that we have assigned to perform certain functions and services on the site, such as hosting, analysis, fraud protection, etc. These entities have access to your personal information only to the extent necessary to perform their functions, and are required to protect the confidentiality and security of that personal information. They are obliged not to use, sell, distribute or modify this information in any way other than to provide the requested services.
We also share your personal data with third parties for direct marketing purposes only if you have given your consent. Your data will then be processed by a third party data controller, applying its privacy policies. You must read the information carefully before giving your consent for your information to be provided to such third parties.
Raffles, Competitions and Promotional Offers
We may hold raffles, contests and other promotional offers (all called “Promotion”), which may require registration. By participating in the Promotion, you agree to the official rules for conducting the respective Promotion and which may contain specific requirements for you. If you choose to participate in a Promotion, your personal information may be disclosed to third parties or the public in connection with the conduct of such Promotion, including, but not limited to, in connection with the selection of a winner, award ceremony or if provided for in law or in the official rules of the Promotion – for example, publishing a list of winners.
Related companies
We may share your information with other companies under common control or joint ownership with Fly 4 Drive Ltd., primarily for commercial and operational purposes. These companies use your information according to the rules described in this Privacy and Cookies Policy.
Commercial transactions
While providing our Services, changes in ownership or corporate organization may occur. We may also sell certain assets related to the Services. As a result, please note that in such a case, we may transfer some or all of your information to a company that acquires all or part of our assets, or to another company with which we merge. In such circumstances, we will, as far as possible, require the acquiring party to follow the practices described in this Privacy and Cookies Policy, although it may be amended from time to time. However, we cannot guarantee that any entity who receives such information in connection with one of these transactions will comply with all terms of this Privacy and Cookies Policy.
Disclosure of information by law
We may need to share your information with a third party when we believe this is required by law, or to protect the rights and safety of Fly 4 Drive Ltd., our users or others if:
(a) we believe that disclosure is in accordance with or required by any applicable law, regulation, litigation or governmental request;
(b) we deem it necessary to protect the security or integrity of our Services (for example, by sharing with companies facing similar threats);
(c) to enforce our agreements, conditions and policies, or to investigate and defend ourselves against any claims or allegations made against us;
(d) protect our Services, our users or society from harm or illegal, fraudulent or unethical conduct;
(e) protect our or any third party’s legal rights and property;
(f) to protect the public security or the safety of any person.
To the extent permitted by law, we will endeavour to notify you before disclosing your information in response to such a request. We may challenge such requests, in our sole discretion, when we believe they are excessive, unclear, or lack proper authority, but we do not undertake to challenge any request.
Consent
We may share your information in other ways if you have requested it from us or given your consent.
Nothing in this Privacy Policy and cookies
It is not intended to limit any legal protections or objections you may have to a third party, including a request from a government to disclose your information. In other cases, other than the above, we will not provide your personal data to third parties without your prior consent, unless required by law.
Transfer of personal data to countries outside the European Union:
In case we transfer your data to third countries, this is done only in accordance with the terms of the General Regulation on Personal Data Protection (EU) 679/2016. For countries for which the European Commission has decided that they provide an adequate level of data protection, the transfer may take place without the need for additional authorization.
In the absence of a decision on an adequate level of protection for data transmission in a third country, we will transfer data after you have been informed of the possible risks associated with the transfer due to a lack of decision on an adequate level of protection and appropriate safeguards for the third country concerned. state and you have explicitly given your consent to what Art. 49 para 1 b “a” of the ORD.
You should be aware that when you consent to the processing of your data by third parties, service providers operating in the United States (such as Google), you also agree to your data being processed in the United States by those third parties. This consent is required in accordance with Art. 49 para. This is because it is impossible to rule out the possibility that your data may be processed by U.S. public authorities for control or monitoring purposes, and because your remedies are severely limited in the United States. When you do not consent to these processing activities and the related possible data transmission to the United States, such processing will not occur.
The transfer of personal data outside the EU is prohibited, unless one or more of the specified guarantees or exceptions provided for in Article 49, paragraph 1, items “b” to b. is required as a result of the fulfilment of conditions under a contract between the data subject and IDS Bulgaria EOOD or for the fulfilment of pre-contractual measures taken at the request of the data subject; the transfer is necessary for the conclusion or execution of a contract concluded in the interest of the data subject between IDS Bulgaria EOOD and another natural or legal person; the transmission is necessary for important reasons of public interest; the transfer is necessary for the establishment, exercise or defence of legal claims; the transfer is necessary in order to protect the vital interests of the data subject or of other persons where the data subject is physically or legally incapable of giving his or her consent; the transmission shall be made by a register which, under Union or Member State law, is intended to provide information to the public and is available for public reference in principle or by any person who can demonstrate that he has a legitimate interest in doing so, but only in so far as the conditions for reference laid down in European Union law or in the law of the Member States are satisfied in the present case.
CHILD PROTECTION
Children under the age of 16 are not allowed to create an account or otherwise use the Services. In addition, if the laws of your country require you to be older in order to give valid consent to the acceptance of this Privacy and Cookies Policy, we must obtain the consent of your parent or legal guardian, which can be certified. Personal data for children under the age of 16 are collected and used only if they are provided with the consent of a parent or guardian and in case the child is a user of any of the Services. If we become aware that we have collected personal information about a child under the appropriate age without parental consent, we take steps to delete that information.
YOUR RIGHTS IN CONNECTION WITH THE MANAGEMENT OF YOUR PERSONAL INFORMATION
You have certain choices regarding your information. You could exercise some of these capabilities by accessing the Services and using the available settings, or by contacting us at the following email address: office@fly4drive.com to make a request.
Right to information, access, correction and portability of your data
If you have registered an account, we provide you with tools and settings in your account to access, correct, delete or change the personal data you have provided to us and which are associated with your account. If you choose to provide us with personal information, we encourage you to update your information regularly to ensure that we have accurate and up-to-date information about you.
At any time you have the right to request information on whether
store your personal data,
for their source, recipients, and the purpose for which they are processed. You can contact Fly 4 Drive Ltd. through the available contact methods provided in this policy.
You have the right to request that we change, update or correct your data in certain cases, especially if they are inaccurate.
You may also request a copy of the personal data you provide in a structured, widely used, machine-readable format (such as a CSV file), and you have the right to transfer this information to another data administrator whenever possible.
Data deletion
You may request that we delete or delete all or part of your personal data (for example, if we no longer need to provide the Services to you). We will make reasonable commercial efforts to honor your requests for cancellation. However, keep in mind that we may need to retain certain information for record-keeping purposes in order to complete requested services or fulfill our legal obligations, for example, if you are currently in communication with Customer Service or have purchase.
Restriction of processing, objection to processing or withdrawal of consent
You may request that we stop using all or part of your personal data (for example, if we have no legal basis to continue using it) or restrict their use (for example, if your personal data is incorrect or improperly stored). If you have reason to believe that your personal data is incorrect, improperly stored or is no longer needed, you may request that we limit its processing, and we will investigate the possibilities in a timely manner.
When we invoke your consent to the processing of personal data, you have the right to withdraw your consent or refuse to provide it at any time, and when we invoke a legitimate interest, you have the right to object to this use. Upon your objection, Fly 4 Drive Ltd. is obliged to terminate the processing, unless it proves that there are compelling legal grounds for the processing, which take precedence over the interests, rights and freedoms of the individual, or for the establishment, exercise or protection of legal claims.
If you have agreed to use information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect the processing already performed. Please note that if you withdraw your consent, it will not affect the lawfulness of the use and processing of your information made on the basis of your initial consent before the moment of its withdrawal.
It is important to note that some services will not be available if you withdraw your consent or otherwise delete or object to the processing of some of your personal data.
Right to object to direct marketing (unsubscribe from emails)
Once you join our Services by creating an account, we may sometimes send you emails to inform you about current activities, promotional offers or games. You have the right to object to the receipt of marketing messages, including profiling and analysis for direct marketing purposes.
If you no longer wish to receive such emails from us, you may exercise your right to opt out of direct marketing by following the instructions in any message sent for marketing purposes. In the event of an objection to the previous sentence, the processing of your personal data for the specific purpose will be terminated.
Please note, however, that we may continue to send you certain emails related to your account or use of the Services.
Also, in case you want to opt out of behavioral advertising, you can visit the following link: www.networkadvertising.org/managing/opt_out.asp.
Complaints
We are committed to resolving reasonable complaints about your right to privacy and the collection or use of your personal information. It is recommended that you first address any questions or concerns regarding your personal information directly to us, and you also have the right to file a complaint with the relevant supervisory authority. The competent supervisory authority for the territory of the Republic of Bulgaria is:
Title: Commission for Personal Data Protection
Address for correspondence: Sofia 1592, Blvd. “Prof. Tsvetan Lazarov ”№ 2
Phone: +359 2 915 3 518
Email: kzld@cpdp.bg
Website: www.cpdp.bg.
LINKS AND INDICATORS TO OTHER SITES
Our Services may contain hyperlinked links and directories to third party websites or services that are not owned or controlled by Fly 4 Drive Ltd. or its affiliates. If you choose to open a hyperlink or directory link to a third party, you will leave our Services and be redirected to the third party website.
wound. The fact that we link to a website does not constitute an endorsement, authorization or indication of cooperation with that third party, nor does it imply endorsement of their policies or practices for the protection of personal data or information security, which may differ from ours. These other websites may place their own cookies or other files on your computer, collect data or request personal information from you. Fly 4 Drive Ltd. declares that it has no control over and assumes no responsibility for the content, privacy policies or practices of third party websites or services. We encourage you to review the privacy documentation of the third-party sites you interact with before allowing them to collect and use your personal information.
DATA STORAGE AND SECURITY
The processing of data complies with all the principles determining the appearance of the General Regulation on Personal Data Protection (EU) 679/2016: legality, good faith and transparency; restriction of processing purposes; relevance to the purposes of processing and minimizing the data collected; accuracy and timeliness of data; limitation of storage in order to achieve the objectives; integrity and confidentiality of the processing and ensuring an appropriate level of security of personal data.
We treat your personal information as confidential information. We have implemented appropriate technical and organizational security measures to protect your personal data from unauthorized disclosure or access, alteration, misuse, unintentional or unlawful destruction or loss. Fly 4 Drive Ltd. manages the risk of personal data protection in accordance with the ORD. Fly 4 Drive Ltd. keeps a register of personal data processing activities. Fly 4 Drive Ltd. assists in exercising the rights of data subjects in the ways specified in this policy. Fly 4 Drive Ltd. has appointed a personal data protection officer to ensure that your personal data will always be processed in an open, fair and lawful manner. You can contact our Privacy Officer at the following email address: office@fly4drive.com
We implement strict physical, electronic, and administrative security measures to protect your data from unauthorized access and against unlawful processing, accidental loss, destruction, and damage, both online and offline.
We apply security precautions designed to protect your data, such as HTTPS (Hyper Text Transfer Protocol Secure). HTTPS appears in the URL when a website is secured with an SSL or TLS certificate, which ensures that all communication between you and the server is encrypted. Details of the certificate, including the issuing authority and the business name of the website owner, can be viewed by clicking on the lock symbol in the browser bar. We regularly monitor for possible vulnerabilities and attacks on our systems. However, we cannot guarantee the security of any information you send us. There is no guarantee that the data cannot be accessed, disclosed, altered or destroyed by violating any of our physical, technical or managerial safeguards.
We also restrict access to personal information to our employees, contractors and agents, who must know this information in order to ensure the operation, development or improvement of our Services. These persons are bound by confidentiality obligations and may be subject to disciplinary action, including dismissal and prosecution, if they fail to comply with these obligations. However, please note that no method of transmitting data over the Internet or electronic storage is 100% secure and we cannot guarantee the absolute security of the personal information we have collected from you.
AMENDMENTS TO THIS POLICY
We reserve the right to make changes to this Privacy Policy and cookies at any time, with effect from now on. In the event that there are material changes to the way we use your personal information before the change takes effect, we will notify you in a prominent place on the Services. We may, in our sole discretion, also notify you by email. Although we may notify you of significant changes to this Privacy and Cookie Policy, you should periodically review the most recent revision. By using our Services after the changes to the Privacy and Cookies Policy take effect, you agree to be bound by this revised policy. In this case, except with your express consent, we will not substantially change our policies and practices to provide a lower level of protection for the personal information we have previously collected from you.
CONTACT US
Fly 4 Drive Ltd. is the controller of personal data collected in connection with our Services. If you have questions, requests or complaints about use of your information or Privacy and Cookies Policy, please contact the company’s employee responsible for personal data protection at the email address: office@fly4drive.com
FLY 4 DRIVE is a car rental and airport transfers company and was established to offer high quality services at competitive prices, following high international standards.
